Last Updated: August 29, 2026

Thank you for shopping with Yunxa Accessories.

We want you to be satisfied with your purchase. This Refund & Return Policy explains when products may be returned, exchanged, or refunded.

1. Return Eligibility

You may request a return or exchange if you receive:

• A damaged product

• A defective product

• An incorrect product

• A product that does not match the item you ordered

The return request should be made within  3 days of receiving the order.

Products must generally be returned in their original condition and packaging.

2. Conditions for Returns

To be eligible for a return, the product should:

• Be unused or unworn

• Be in its original condition

• Include the original packaging where applicable

• Include any accessories, tags, or items supplied with the product

• Not have been damaged due to misuse, accident, or improper handling

Products returned without meeting these conditions may not qualify for a refund or exchange.

3. Damaged Products

If your order arrives damaged, please contact us as soon as possible after delivery.

We may ask you to provide clear photographs or videos showing:

• The product

• The damage

• The packaging

• The shipping label, where applicable

This information helps us investigate the issue with the delivery or product.

4. Wrong Product

If you receive a product different from the product you ordered, please contact us as soon as possible.

After verification, we may arrange an exchange or another appropriate solution.

5. Defective Products

If a product has a manufacturing defect, please contact us with details of the problem.

We may request photographs, videos, or other information to determine whether the issue qualifies for a return, exchange, or refund.

6. Change of Mind

Returns or exchanges for simply changing your mind may not be accepted, particularly for products that are personalized, used, worn, opened, or otherwise unsuitable for resale.

Please contact us before sending any product back.

7. Jewellery and Accessories

Because our products may include jewellery and fashion accessories, customers should take appropriate care when handling and using them.

Damage caused by:

• Improper use

• Accidental damage

• Water or chemicals

• Scratching

• Normal wear and tear

• Failure to follow product-care instructions

• Unauthorized repairs or modifications

may not qualify for a return or refund.

8. Non-Returnable Items

Unless the product is defective, damaged, or incorrectly supplied, certain items may not be eligible for return, including:

• Used or worn jewellery

• Personalized or customized items

• Items damaged by the customer

• Items missing original packaging where the packaging is required for resale

• Items that cannot be resold for hygiene or safety reasons

9. Refund Process

If your return is approved, we will inform you of the refund process.

For payments made through JazzCash or Easypaisa, refunds may be processed through an appropriate method after verification of the original transaction.

Customers may be required to provide information necessary to process the refund.

We will never ask for your JazzCash or Easypaisa PIN, OTP, or password to process a refund.

10. Refund Time

Once a refund has been approved, the time required to complete the refund may vary depending on the payment method and verification process.

We will provide you with relevant information regarding the expected refund process.

11. Return Shipping

If the return is due to our error, such as receiving an incorrect or defective product, Yunxa Accessories may arrange or reimburse reasonable return shipping costs where applicable.

If a return is requested for another reason, the customer may be responsible for return shipping costs.

Return shipping arrangements should be confirmed with us before sending any product back.

12. Exchanges

Where appropriate, we may offer an exchange for an eligible product.

An exchange is subject to product availability.

If the requested replacement product is unavailable, we may offer another appropriate solution, such as a refund.

13. How to Request a Return or Refund

To request a return, exchange, or refund, please contact Yunxa Accessories through the contact information provided on our website.

Please provide:

• Your name

• Order number

• Phone number

• Product name

• Reason for the return

• Photographs or videos where relevant

Please do not send products back without contacting us first.

14. Order Cancellation

If you want to cancel an order, contact us as soon as possible.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.

In such cases, the order may be subject to the applicable return procedure.

15. Delivery Issues

If an order is delayed, lost, or returned by the courier because of an incorrect address, unavailable recipient, or other delivery issue, we may contact you to resolve the matter.

Additional delivery charges may apply where the customer is responsible for the failed delivery.

16. Policy Changes

Yunxa Accessories reserves the right to update this Refund & Return Policy when necessary.

Any changes will be published on this page with an updated “Last Updated” date.

17. Contact Us

For questions about returns, exchanges, refunds, or cancellations, please contact Yunxa Accessories through the contact information provided on our website.

Website: https://tamobolahousey.com/

Email: aliahad454@gmail.com

Phone/WhatsApp: +923357941848